Aftercare

At CoolKit we care about our relationships with our customers following delivery of their refrigerated vehicle. It is important to us that our customers feel valued throughout the long life-cycle of our products and know that they can rely on us should they require any assistance.

All our fridge vans are converted with a brand new CoolKit conversion kit, which comes with a 3-year manufacturing warranty. For further peace of mind, should the warranty on the base vehicle be longer than 3 years, we will match it. Furthermore, each conversion is completed with a new refrigeration unit, with 12 months’ manufacturing warranty. On delivery of the completed van, each customer receives a comprehensive handover pack, with all the relevant contact information, operation manual on the refrigeration unit and warranty details.

We also work in partnership with our sister company, CVS Refrigeration, a specialist company in the supply and installation of air conditioning units, commercial refrigeration solutions and fridge vans maintenance. With a team of mobile refrigeration engineers, CVS is equipped to carry out maintenance and breakdown service for refrigerated vehicles across Lancashire, Manchester, Yorkshire, Merseyside, Cumbria and Cheshire.

Our customer service team always remain in regular contact with our customers, so that we are never too far out of reach should you require any information, maintenance, new vehicles or any advice on running your fridge van.

Make An Enquiry

Our team is available to discuss your fridge van requirements and prepare a bespoke proposal to create the perfect temperature controlled vehicle for your business. Simply complete the form below and we will be in touch very shortly. Fields marked with * are mandatory.

Awards & Accreditations
  • business of the year bibas awards
  • made in britain
  • Winner Manufacturing Excellence Award
  • lex autolease convertor of the year coolkit
  • Volkswagen integrated partner
  • Toyota Trade Plus
  • investors in people
  • SMMT motor industry
  • ISO 9001
  • VCA Approved Product
  • cambridge refrigeration technology coolkit accreditation
  • BFFF Members
  • Food Management Industry Awards
  • meat management industry awards
  • burnley bondholders