At CoolKit we care about our relationships with our customers following delivery of their refrigerated vehicle. It is important to us that our customers feel valued throughout the long life-cycle of our products and know that they can rely on us should they require any assistance.
All our fridge vans are converted with a brand new CoolKit conversion kit, which comes with a 3-year manufacturing warranty. For further peace of mind, should the warranty on the base vehicle be longer than 3 years, we will match it. Furthermore, each conversion is completed with a new refrigeration unit, with 12 months’ manufacturing warranty. On delivery of the completed van, each customer receives a comprehensive handover pack, with all the relevant contact information, operation manual on the refrigeration unit and warranty details.
We are in the advantageous position to offer our customers a reliable aftercare service thanks to a national network of mobile refrigeration engineers, fully-trained to carry out regular servicing, maintenance and repair work on temperature controlled vehicles. With a range of maintenance packages available, our customers are sure to find the perfect aftercare platform for their business, providing peace of mind that their refrigerated transport is in good hands and receiving the regular servicing we advise, making the most of the long life cycle of a CoolKit fridge van.
Our customer service team always remain in regular contact with our customers, so that we are never too far out of reach should you require any information, maintenance, new vehicles or any advice on running your fridge van.
Our team is available to discuss your fridge van requirements and prepare a bespoke proposal to create the perfect temperature controlled vehicle for your business. Simply complete the form below and we will be in touch very shortly. Fields marked with * are mandatory.