Ordering Process

We have a very simple ordering process where you can secure your next fridge van, conversion or insulated lining kit with us, knowing you have trusted the leading UK manufacturer of temperature controlled vehicles with your investment.

The Quotation Stage

We have a team of dedicated sales specialists who will take the time to understand your specific refrigeration transport requirements, talking you through the advantages or certain make and models of commercial vans if you are looking for a complete solution, or the superior quality of our fridge van conversions and how our insulated lining kits will make sure your fridge van will perform to the best of its abilities no matter the weather.

Once our team has all the information required, they will prepare an informative proposal document which will explain exactly what you will receive from us, including data on the temperature range, refrigeration unit specification, payload capabilities and fully explained pricing without any hidden costs.

How To Order With Us

Once you are happy with the solution proposed by our team, it is very easy to secure the order with us.

For an insulated lining kit, we would require a signed order form which can be sent via email or fax to secure the production slot. This will allow the manufacturing process to commence and your kit to be designed and fabricated to match your exact requirements. For an insulated lining kit we would require payment in full prior to arranging delivery or collection of the order

For a fridge van conversion, we would require a signed order form which again can be sent via email or fax, together with a vehicle registration number and/or chassis number so that we can prepare for the vehicle when it arrives to our manufacturing warehouse without any delays to the process. For a fridge van conversion order we would require payment in full prior to arranging delivery of the completed van back to the customer

For a complete fridge van order, where you secure both the commercial van and the conversion with us, we would require the signed order form as per above, together with a deposit to secure the vehicle. The deposit amount will be clearly stated in the pricing section of the proposal document and will vary depending on the make and model of the vehicle and the specification of the refrigerated conversions. If funding the vehicle through a finance company, we require an invoice request from the finance company. Or if using a Coolkit finance offer, we require a finance acceptance before the order can be placed. Once complete we will require an insurance certificate to allow the vehicle to be taxed and registered in the customer’s name. The remaining balance will be required prior to arranging delivery of the completed van.

Make An Enquiry

Our team is available to discuss your fridge van requirements and prepare a bespoke proposal to create the perfect temperature controlled vehicle for your business. Simply complete the form below and we will be in touch very shortly. Fields marked with * are mandatory.

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Awards & Accreditations
  • coolkit van excellence
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  • Screen Shot 2018-09-24 at 10.29.23
  • best van innovation van awards 2018
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  • Biba 2017 winner
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  • Winner Manufacturing Excellence Award
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